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Playbook is a workflow engine built for enterprise retail operations. Playbooks are centered around fulfillment centers. 3PL, retail stores, owned warehouses, etc. They come pre-configured with individual plays, each which have multiple steps.

Each play has multiple steps which work together to perform a specific function like sending order fulfillments to a warehouse or processing ship confirmations from a warehouse.


Playbook is only available on REST API V1.